Telephony

When your People work together, the more Agile
and profitable your Business Becomes

As an enterprise, one of the hardest communications challenges you face is how to meet the voice and telephony requirements of all employees, while still managing to control costs. This task becomes even more challenging when looking to future-proof your telephony services.

The biggest barrier to progress is having a complex mix of different telephony infrastructures scattered worldwide. This makes it difficult and costly to upgrade or scale services. In addition, not having a standardized voice infrastructure will hinder deployment of unified communications and other advanced telephony services for your end users.
The key benefits of our telephony services are reduced costs, reduced complexity, better visibility and an easy migration to unified communications services.

Matrix Telecom Solutions:

Matrix is a leading manufacturer of world-class telecom and security solutions. These versatile, feature-rich and reliable solutions are built with latest hardware and software technologies. Ease-of-use, enhanced productivity and dependable performance are some of the advantages these solutions offer. Matrix telecom and security solutions are marketed world-wide in more than 50 countries.

  • Unified Communication Server
  • Business PBX
  • Gateways

Unified Communication Server

  • Unified Messaging
  • Unified UC Clients
  • Unified Networks
  • Mobility
  • Scalable to 2000 UC users
  • 100+ Call Management Features

SARVAM UCS SME

SARVAM UCS SME is future-proof solution offering IP at core with seamless connectivity to all-pervasive legacy and new-generation wireless telecom networks like POTS, ISDN, T1/E1 and GSM/3G. SARVAM UCS SME is a server software which runs on ETERNITY GENX– The next-generation hardware platform. The next-generation platform supports up to 99 VOIP (SIP) trunks, 40 GSM ports, 8 T1/E1 ISDN PRI ports, 32 ISDN BRI ports and 64 analog trunks with up to 999 UC users, 96 digital users and 240 analog users. The users have options of using either Matrix SPARSH desk-phones or Matrix VARTA applications on their smartphones-tablets (Android/iOS) of their choice.

Business PBX

  • Range of IP-PBX for SOHO, SMB and Enterprise
  • VoIP, GSM/3G, ISDN and POST (CO) Connectivity
  • Built-in GSM/3G Network Integration
  • IP, Digital, Analog and Mobile Extensions
  • Built-in Auto-Attendant and Voice Mail
  • Web-based Remote Management

In today’s dynamic business environment, the business processes are getting complex raising the need of better availability and improved responsiveness at reduced operational costs. Globalization has enforced modern enterprises to work regardless the confines of geographical boundaries.

Matrix Enterprise IP-PBX range empowers Large Enterprises to experience the benefits of IP and GSM/3G with legacy networks and variety of subscribers. The range offers the flexibility and set of advance features to change as per the evolving needs of dynamic businesses. This empowers employees to work from home, start-up offices and remote locations uninterrupted.

ETERNITY ME

IP-PBX for 10 to 999 IP users

ETERNITY ME, the advance communication system, offers convenient features and flexible functionalities to large businesses in line with their changing needs. The reliable architecture and easy to use platform delivers the unmatched performance to meet the needs of controlling costs and managing operational expenses. ETERNITY ME supports any combination of TDM, IP and GSM trunks and subscribers along with networking of multiple systems across locations.

ETERNITY ME outruns competition for mission critical applications such as corporate, government entities, call center and power line communications with its hot-swappable cards based architecture and optional redundancy. Besides TDM and IP interfaces, ETERNITY ME supports legacy interfaces such as E&M and Magneto interfaces.

Key Features

Avail the Flexibility and Cost-effectiveness of IP Telephony to control operational expenses

  • Simultaneous SIP Proxy and Peer-to-Peer calling
  • Variety of SIP Endpoints
  • Mobile and Portable Extensions
  • IM and Presence Sharing

Improve Staff Efficiency with Converged and Collaborative communication to increase profitability

  • Innovative business applications with CTI interface
  • Bulk messages with SMS gateway functionality
  • Hybrid TDM-IP Platform
  • Unified Messaging
  • Integrated Gateway Functionality
  • Multi-party Conferencing
  • Networking of Multiple Sites over QSIG ISDN and SIP
  • Fax over IP (T.38 and Pass-through)

Simplified Management to increase operational ease and optimize the resource utilization

  • Modular Architecture for easy scalability, troubleshooting and maintenance
  • Browser based administration
  • Comprehensive configuration menus
  • Multiple options for system programming – SLT, DKP, Internet, Mobile

Improve Staff Productivity with the set of convenient voice features to generate more business opportunities

  • Built-in Auto-attendant
  • Voice Mail with Email Notification
  • Music-On-Hold
  • Department Groupsng

Bring Seamless On-site and Off-site Staff Mobility for anytime connectivity with office and value chain partners

  • On the Move Access to Voice Mail
  • GSM/UMTS(3G) Trunks
  • Wireless SIP subscribers over Wi-Fi
  • Automatic DISA
  • Call back on Mobile Trunk
  • No need of costly DECT phones

Ensure Business Continuity under critical conditions

  • Optional Redundancy for critical function cards
  • Hot-swappable expansion cards
  • Automatic Fail-over

ETERNITY LE

IP-PBX for 10 to 1500 users

ETERNITY LE is a powerful enterprise communications solution that supports advanced applications, true business mobility and designed to scale to meet the needs of growing businesses. It is a future-proof, reliable, flexible and easy to manage voice communication system. It is an ideal solution for medium-sized businesses aspiring to be large, large corporations, large hotels and

Key Features

Avail the Flexibility and Cost-effectiveness of IP Telephony to control operational expenses

  • Extend Enterprise Mobility on Andorid/iOS based Smartphones
  • Simultaneous SIP Proxy and Peer-to-Peer calling
  • Variety of SIP Endpoints
  • Mobile and Portable Extensions
  • IM and Presence Sharing

Improve Staff Efficiency with Converged and Collaborative communication to increase profitability

  • Innovative business applications with CTI interface
  • Bulk messages with SMS gateway functionality
  • Hybrid TDM-IP Platform
  • Unified Messaging
  • Integrated Gateway Functionality
  • Multi-party Conferencing
  • Networking of Multiple Sites over QSIG ISDN and SIP
  • Fax over IP (T.38 and Pass-through)

Simplified Management to increase operational ease and optimize the resource utilization

  • Modular Architecture for easy scalability, troubleshooting and maintenance
  • Browser based administration
  • Comprehensive configuration menus

Improve Staff Productivity with the set of convenient voice features to generate more business opportunities

  • Built-in Auto-attendant
  • Voice Mail with Notification
  • Music-On-Hold
  • Department Groups

Bring Seamless On-site and Off-site Staff Mobility for anytime connectivity with office and value chain partners

  • On the Move Access to Voice Mail
  • GSM/UMTS(3G) Trunks
  • Wireless SIP subscribers over Wi-Fi
  • Automatic DISA
  • Call back on Mobile Trunk
  • No need of costly DECT phones

Ensure Business Continuity under critical conditions

  • Optional Hot-Standby for CPU and DC Power Supply
  • Hot-swappable expansion cards

VoIP GATEWAYS

Enterprises are inclined to avail benefits of IP networks while protecting their existing investment against changing communication technologies. The new-age Matrix SETU Gateways interface VoIP with GSM/3G, POTS, ISDN networks to provide an integrated platform.

Ensure Business Continuity under critical conditions

Multi-Port VoIP to GSM/3G, FXO and FXS Gateway for Voice and Internet Applications.

Matrix SETU VGFX is a feature-rich gateway offering VoIP, GSM/3G and POTS connectivity on a single platform. It is compatible with any SIP infrastructure like Soft Switches, IP-PBXs and Proxies. Apart from providing voice services, it also offers high speed data accessibility over 3G/HSPA internet data networks. This makes the gateways a perfect solution for offices and businesses in remote location with less or no fixed line IP connectivity.

SETU VGB

Multi-Port VoIP to ISDN BRI Gateway.

Matrix SETU VGB is compact and feature-rich gateway offering VoIPand ISDN BRI connectivity on a single platform. It can be deployed with any SIP Infrastructure like soft switches, IP-PBXs, Registrars and Proxies. Easily integrating with an ISDN PBX, it grants access to the new-age VoIP telephony. The 3G wireless network offers data connectivity to the users behind the LAN and also facilitates VoIP.

SETU VFXTH

VoIP-FXO-FXS Gateways

Matrix SETU VFXTH is a single-box gateway solution, offering seamless connectivity between VoIP and POTS (FXO and FXS) networks. It is compatible with any SIP Infrastructure like Soft Switches, IP-PBXs, Registrars and Proxies. SETU VFXTH supports flexible and intelligent call routing options to ensure thatcommunication always through the most cost effective network. It is available in 5 different in configurations with varied combinations of FXO/FXS ports.

SETU VG

Multi-SIM VoIP to GSM/3G Gateway

Matrix SETU VG is a compact VoIP-GSM gateway with up to 4/8 GSM and 3G SIM support. Integrated GSM/3G connectivity and open standard SIP support enables SETU VG gateway to easily connect with leading IP phone systems, software based IP-PBXs,hosted and SIP trucking services. SETU VG is a suitable GSM trucking solution for enterprises, call terminators and areas with limited landline and internet connectivity such as remote project offices, rural and educational institutions.

Product Range

Matrix serves diverse communication needs of customers with its comprehensive range of gateways and business communication systems. Matrix delivers cutting-edge technology products rich in features and functionalities. Matrix gateways seamlessly integrate traditional telephony interfaces to the varied networks and help to
lower day-to-day communication cost. These gateways are ideal for corporate offices, factories, sales organizations, call centers, branch offices, public call offices, remote project sites and residences. The business communication systems offer absolute communication solutions to businesses of all sizes right from SOHOs to SMBs, SMEs and enterprises.

  • Fixed VoIP-FXO-FXS Gateway
  • Scalable VoIP-FXO-FXS Gateway
  • Fixed VoIP to ISDN BRI Gateways
  • Scalable VoIP to ISDN BRI Gateway
  • Fixed VoIP to T1/E1 PRI Gateway
  • Scalable VoIP to ISDN BRI Gateway
  • Fixed VoIP to T1/E1 PRI Gateway
  • Scalable VoIP to T1/E1/PRI Gateway
  • Scalable VoIP to GSM/3G Gateway
  • Fixed VoIP-GSM/3G -FXO-FXS Voice Gateways
  • Fixed VoIP-GSM/3G-ISDN BRI Gateways

Refer to the PDF (Matrix_GATEWAY PRODUCTS_CATALOGUE) for more information on the above.

Cisco IP telephony Solution

TNG being Cisco partners has excellent record of providing IP Telephony solutions. IP telephony transmits voice communications over the network using open, standard based Internet Protocol. It provides a way for you to extend consistent voice communications services to all your employees in their workspaces, on the main campus, at branch offices, remote, or mobile. Cisco IP telephony solutions are an integral part of Cisco Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks. Your employees can talk with each other using almost any media, device, or operating system using your network as the platform, your organization can gain the inherent benefits of a converged network for transport and interconnection. IP telephony makes it easier to:

  • Provide highly secure, reliable, scalable communications that take advantage of your LAN and WAN
  • Improve employee flexibility and productivity with the full range of Cisco Unified Communications and third-party applications

Cisco Business Edition 6000

Strengthen your business relationships through improved interactions and experiences with Cisco Business Edition 6000, a sophisticated, yet simple on premise, collaboration solution.

Features and Capabilities

Built with proven technology, Cisco Business Edition 6000 provides foundational unified communication and advanced collaboration services. Consolidated into one virtualized platform, it supports up to 1000 users, 50 sites, and 100 concurrent contact center agents. It is:

  • Complete – experience end-to-end collaboration across your entire organization
  • Affordable – priced for smaller budgets, integrating collaboration services on a single platform to cut costs
  • Simple – fast and easy to install, deploy, manage, and use
  • Interoperable – links multiple third-party H.323 or SIP telepresence and video endpoints together transparently
  • Scalable – offers a smooth and fast migration from outdated telephony with an expandable and flexible architecture

Product Range

  • Choice – the virtualized platform models are designed to meet specific business needs
  • Open Standards – supports third-party applications to help you efficiently run your business
  • High availability – optional server redundancy and Survivable Branch (SRST) provides peace of mind.

Customer Benefits

Cisco Business Edition 6000 helps to improve business processes and collaboration throughout your entire organization.

Boost productivity with an efficient working environment that supports users on any device, from any location, at any time.
Reduce operations complexity and costs by providing your limited IT staff with one simple solution to manage.
Lower TCO with hardware consolidation, reduced power and cooling costs, and easy-to-use provisioning and administration tools.
Customize the collaboration you need today with the flexibility to change and adapt with growth.
Respond quickly and effectively to your customers, improving their satisfaction and loyalty.

Our engineers are experienced in delivering scalable and reliable solutions across varying sized organisations; TNG combines both business and technical consultancy services to provide you with cost-effective solutions. Coupled with an industry leading product portfolio of Cisco BE and other supporting solutions, we ensure that you maximize the potential benefits from your Unified Communications.

NG can provide Consultancy, supply, installation, and maintenance of Cisco IP Telephony services from small to enterprise segment. TNG has skilled CCIE (written), CCVP and CCNP engineers who can work on UC 300, UC 500, Cisco Unified Call Manager Express and Cisco Unified Call manager.

Our solutions include:

  • IP Telephony, including Cloud, On-Premise and Hosted
  • Instant Messaging, Presence and Line of Business Integration
  • Conferencing including Audio, Video, Web and Mobile
  • Telepresence and room based conferencing systems
  • Mobility, to enable you to extend your workforce
  • Contact Centers, extend and enhance your customer’s experience

Cisco Unified Communications Manager Express

Collaboration Customized for the Branch Office

Simplify your transition from legacy telephony systems to unified communications and collaboration at the enterprise branch office. Cisco Unified Communications Manager Express offers a customizable branch solution that is affordable, simple to deploy, and scalable.

Features and Capabilities

Even branch offices within the same enterprise can have different needs and requirements when it comes to unified communications and collaboration. Cisco Unified Communications Manager Express delivers on this need by providing localized call control, mobility, and conferencing alongside data applications on Cisco Integrated Services Routers (ISRs).

Because the solution is Cisco IOS software-based, Cisco Unified Communications Manager Express is easy to configure and can be tailored to individual site needs. It is feature rich and can be combined with Cisco Unity Express and other services on the Cisco ISR to provide an all-in-one branch solution that saves valuable real estate space. Cisco Unified Communications Manager Express is:

  • Affordable – Inexpensive to add to existing Cisco ISRs,saves real-estate by integrating multiple services on a single platform.
  • Customizable – Enjoy configuration flexibility to meet each branch’s needs and requirements
  • Scalable – Implement a smooth and fast migration from legacy telephony with an expandable and flexible architecture
  • Simple to deploy – Keep your current architecture and minimize change for employees through its PBX and system features

    • Features and Capabilities

    • Increased productivity – Feature rich and customizable to meet branch or industry vertical needs
    • Low total cost of ownership – Reduce your capital and operations costs
    • Investment protection – Scale from a distributed to centralized architecture using Cisco Unified Communications Manager andCisco Survivable Remote Site Telephony with no added cost

      • Cisco Unified Communications Manager Express supports a wide variety of Cisco Unified IP Phones and video endpoints as well as third-party SIP endpoints.